Have consumers regained confidence in their banks and insurance companies, or are they looking for alternatives?
Join us for a review of new research on the Banking & Insurance industries. In this webinar we will answer questions like the following:
- Why did consumers choose their current bank?
- Who's thought about switching, but hasn't?
- How do banks best promote their entire portfolio of products? In the branch? Traditional advertising? The web? Social media?
- What trends are at the forefront of consumers’ minds in driving new visits?
- What are the key drivers for individuals or families to visit a QSR instead of other options?
- Is social media playing a growing role in communicating with restaurant patrons?
- How do consumers prefer to build a relations with their insurance provider? Web? In person? Telephone? Email?
- What's most important to an insurance purchase? Price? Service? Brand name? Locations? Agent relationship?